Customers can now order food, shop for groceries on Instamart, and make reservations on Swiggy directly through AI tools such as ChatGPT, Claude, and Google Gemini. The food tech company has rolled out Model Context Protocol (MCP) integration across its business verticals, allowing users to place orders and complete transactions beyond Swiggy’s own app. With this integration, users of Swiggy can browse and purchase using simple, natural language prompts.
What Is MCP?
The Model Context Protocol (MCP) is an open-source framework that connects AI systems and chatbots to live data, sources, and services, allowing them to interact securely with external applications. By exposing a secure set of tools via MCP servers, Swiggy allows AI agents to perform complex tasks that previously required navigating multiple app screens.
How Will It Work?
Users can bypass traditional app interfaces and issue intent-based commands.
For example, a user can simply type: “Order ingredients needed for Thai green curry." or “Order a highly rated biryani I would love."
The AI agent then handles the entire process: searching for products or restaurants, comparing options, building and updating the cart, applying the best offers or coupons, getting addresses, placing the order, and even tracking delivery. It can also retrieve available booking time slots for a specific restaurant and book a table by creating a cart, applying offers, and confirming the booking in a single prompt.
This “agentic AI flow" significantly reduces friction by allowing the large language models to handle brand comparisons, quantity selection, and checkout details.
Users can connect the service with AI assistants such as Claude, Gemini, ChatGPT, Cursor, or any agent of their choice in just a few simple steps:
1. Navigate to Settings → Connectors → Add Custom Connector/App
2. Enter a Name for your connector
3. Provide the URL for the service you want to integrate
Use one of the following URLs depending on the service:
? Instamart: https://mcp.swiggy.com/instamart
? Dineout: https://mcp.swiggy.com/dineout
? Food: https://mcp.swiggy.com/food